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Dear Sirs, Dear Sir or Madam ( ? )
Dear Mr, Mrs, Miss or Ms ( ? ; ?? ? ??? Ms, ?? ??"Mrs or Miss")
Dear Frank, (????)
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Thank you for your e-mail of (date). ? (?
Further to your last e-mail. .
I apologise for not getting in contact with you before now. ???, ? ?? ??
Thank you for your letter of the 5th of March. ? 5 ?br />
With reference to your letter of 23rd March 23 ?br />
With reference to your advertisement in "The Times" ????br />
3.
I am writing to enquire about ? ? ?.
I am writing to apologise for ? ? ?? .
I am writing to confirm ? ? ? ?
I am writing in connection with ? ?? ?.
We would like to point out that. ...
4. ?br />
Could you possibly. ? .
I would be grateful if you could . ?? ?? ...
I would like to receive ? ?..
Please could you send me. ? ??
5. ?.
I would be delighted to . ?? ?...
I would be happy to ?? .
I would be glad to ?? ?
6. ?
Unfortunately . ??
I am afraid that . ? ?
I am sorry to inform you that ?? ? .
We regret to inform you that. ?? ? ??
7. ?
We are pleased to enclose ... ??.
Attached you will find ... ??? ?..
We enclose ... ?
Please find attached (for e-mails) ??.
8. ? ???
Thank you for your letter of ?
Thank you for enquiring ? ???
We would like to thank you for your letter of ... ??.
9. ?? .
We would also like to inform you ... ? ??
Regarding your question about ... ??
In answer to your question (enquiry) about ... ?? ? ?
I also wonder if. ? ?.
10. ?
I am a little unsure about. ?? ?.
I do not fully understand what. ? ???
Could you possibly explain. ? ??
11.
I'm writing to let you know that. ?, ? ?.
We are able to confirm to you. ??.
I am delighted to tell you that. ? ?.
We regret to inform you that. ?? ? ??
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Would you like me to.? (?.?
If you wish, I would be happy to. , ?.
Let me know whether you would like me to. , ? .